Privacy
PropPad is committed to protecting your personal information. This page explains, in plain language, what we collect, why we collect it, and how we protect it.
What we collect
- Account details such as your email address and sign-in metadata.
- Property details you add to your account.
- Documents and emails forwarded to your property inbox.
- Usage and security logs needed to operate and protect the service.
How we use data
- To store and organise your property records.
- To extract bill metadata and generate cost summaries.
- To secure your account and prevent misuse.
- To improve product quality and reliability.
Sharing and storage
We do not sell personal data. We use trusted infrastructure providers to host the platform and process documents. Access is controlled per user and per property.
Your choices
You can request account support, export, or deletion assistance by contacting support.
Updated: 25 May 2026